Terms and Conditions

Appointment Cancellation and Rescheduling Policy:

To ensure a smooth appointment experience, we require a 48-hour notice for any cancellation or rescheduling.
If you cancel on the same day as your appointment, 100% of the scheduled services will be charged.
Deposits are non-refundable, and the remaining balance will be charged to the card on file or the full amount for gift cards.
Rescheduling is subject to availability, and you may reschedule once within 90 days with a paid deposit.
Please note that failing to confirm is not the same as canceling.
By booking your appointment, you agree to comply with our policies.
If you cancel before 48 hours, you will receive a salon credit for future services or products.
Cancelling within 48-24 hours will result in forfeiting your deposit, and a new deposit will be required to reschedule.
Thank you for choosing our salon for your beauty needs.

To ensure safety when you arrive, please check-in via the app and fill out your appointment pre-screen.
Once your answers have been reviewed, you will receive further instructions.
Masks are required and will be supplied if needed.
Please stay in your car until you have been notified.

All purchases are non-refundable.
If you need to cancel, you won’t get your money back, but you’ll get a credit to use for other services or products.
If we are unable to schedule your appointment due to availability, you won’t get your money back, but you’ll get a credit to use for other services or products.
You can only reschedule your appointment once, if there’s availability.
You can’t change your services or appointment after the 14th of the month.
You have to pay for everything up front.
Services are first-come, first-served.
You can’t give your services to someone else.
You can only book Preferred services using this program.

THE PHAIRMACY SALON
6512 Six Forks Road, Building 204 Suite B
Raleigh, NC 27615
919.533.9776 | contact@thephairmacysalon.com